Frequently Asked Questions

Why can't I make a reservation?

Promotional collage for summer in Brittany, featuring a swimming pool, aerial view of a coastal town, an outdoor dining area, and a lighthouse on the coast.
  • Online booking is now open!

  • Reservations are open for a minimum number of nights. It is not possible to make reservations for short stays (less than 5 nights).

    Depending on the weather, we always have a few spots available, so you should come directly to the campground to see what's available and for how long. We don't take reservations by phone, so you'll need to come by on the day of your visit.

    We understand that this is not the easiest solution, but it is the only option available. No-shows force us to apply this policy. We do not take credit card details over the phone either, for obvious security reasons.

  • You are unable to make a reservation because the reservation time is too late;

    The timing is too last minute, which is why you are unable to make a reservation.

  • The reservation isn't registering?

    You've reached the end of the form and nothing happens?

    This is due to your credit card security settings. You should receive a security code on your cell phone (3D SECURE authentication). If you do not receive it, the authentication will not be completed, and neither will the reservation.

    You need to contact your bank to find out where the problem is coming from.

A question about renting sheets for my mobile home

People holding stacks of folded sheets or clothes in different colors.
  • Sheets are available for rent per bed. They must be reserved at the time of your online booking. Availability is guaranteed.

    If you wish to add any later, you must always reserve them before your stay. We cannot guarantee availability.

    For resource management purposes, please note that sheets are provided for the entire duration of your stay. No changes are planned.

    In keeping with our eco-friendly approach, we do not provide bath towels.

  • In line with our commitment to the environment, we do not provide bath towels in mobile homes or at the pool.

A question about the price of extras at the campsite: Wi-Fi, laundromat, laundry detergent

The screen of a MacBook Pro displaying a promotional web page for a swimming pool, with a photo of several people in swimsuits in a sunny outdoor pool.
  • Wi-Fi is an extra service, available at your location for a fee of:

    €1.20 for one hour of connection

    €3.00 for 3 hours

    15€ for a week.

    Time credit is valid for 7 days.

  • The laundromat can be used with tokens that you can obtain at reception. The laundromat is open from 8 a.m. to 10 p.m. and is self-service.

    The washing machine costs €6.

    The dryer for €4

    The laundry detergent costs €0.50 (not mandatory).

  • The arcade games in the campground's game room are subject to a fee.

    A game of foosball costs €1.

    Pool and pinball also cost €2.

A question about your reservation: arrival/departure times, your location

  • Your pitch is available from 2 p.m. until 7 p.m. (reception closing time). We do not accept late arrivals.

    For departures (without reservation), payment must be made the day before. For reserved pitches, your stay will already have been paid for.

    You may occupy your space until noon at the latest. At that time, your shower wristbands will be deactivated. You must return your wristbands and vehicle badge to us before the reception desk closes (at 12:00 p.m.).

  • Your rental is available from 3:30 p.m. until 7 p.m. (reception closing time). We do not accept late arrivals. Upon arrival, we will ask you to reserve your departure time slot based on our availability.

    Check-out is mandatory before 10 a.m. Once the appointment has been made, the person will be at the mobile home to carry out the inventory, check-out of the cleaning, and washing up.

    Once you have checked out, you must leave the campground. It is not possible to remain on the campground. Wristbands will be cut.

  • When you made your reservation, you had to tell us the size of your equipment. Please note that this information is essential for us.

    We make sure to place you in the right location so that your equipment can be easily installed.

    The comfort pitches can accommodate caravans and large motorhomes without any access problems. As for the "classic" pitches with electricity only, they are preferable for tents, as access is more difficult for caravans and motorhomes depending on the time of year. However, there are no problems for tents.

A question about sanitary equipment for people with reduced mobility

Parking sign for disabled persons facing a beach and the sea.
  • Our campground has a shower for people with reduced mobility with a seat that allows for transfers.

    In this unit, you also have a toilet with a grab bar.

  • To ensure that your stay is as enjoyable as possible, we encourage you to let us know of any special requirements so that we can reserve the best place for you:

    • not too far from the restrooms

    • close to accessible shower facilities

    As disabilities vary, you may not all have the same requirements, so please let us know what they are.

  • Carnac station has a beach with facilities for large beach: HANDIPLAGE.

    You benefit from a boat launch facility and the entire route to get there is adapted.

    Reservations recommended at 612-84-08-71-34

A question about the location of the campsite in CARNAC, the trails...

  • By clicking on the image of the campsite, you will open the map of CARNAC.

    We are in section i4, so you can find us more easily!

  • As you can see on the map, there are many beaches in CARNAC. There are five in total, all with fine sand.

  • Even better than that!!! There's a supermarket just 500 meters from the campground!

    And yes, you have everything you need: from breakdown assistance to filling up at the finish line!

    The Druid Supermarket offers a wide variety of products with superb displays.

  • Vehicle access to the campground is between 7:30 a.m. and 11 p.m.

    Outside these hours, you may not enter or exit the vehicle.

    Of course, in the event of a medical emergency, we are available to assist firefighters or transport patients to the hospital via the emergency intercom.

A question about visiting our region of Morbihan

Photo of megaliths on open ground at sunset.
  • You are in a beautiful region that is very rich culturally; there is a lot of megalithic heritage, of course, but also chapels and small hidden villages.

    Many surprises await you around every corner. Here is the link to our blog.

A question about sustainable transport in Carnac, bike rental companies

A courtyard with bicycles and a horse-drawn carriage, people chatting in the background, stone houses in the background.
  • Here you will find the link to bike rental companies in Carnac;

  • Here all the tips for visiting Carnac